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The Support at Home program uses a defined service list to provide clarity about what can be funded through government subsidies.
This list is grouped into three main categories: Clinical Services, Independence Support, Everyday Living Services.
Some examples of the types of services that may be available are below. This is not an exhaustive list - please speak with BallyCara to discuss your individual needs or any specific requests. Please note: As the participant, your presence is required when services are being delivered.
Clinical Services:
Specialised services to maintain or regain functional and/or cognitive capabilities.
Independence:
Support delivered to older people to help them manage activities of daily living and the loss of skills required to live independently.
Everyday Living:
Support to assist older people to keep their home in a liveable state in order to enable them to stay independent in their homes.
BallyCara's home support services can also be privately funded if you do not qualify for government support or while you are waiting for government support to be allocated to you.
Our BallyCara staff are here to answer any questions you may have, please contact us to find out more.
As part of the Support at Home program, all BallyCara Clients receiving ongoing services will have 10% of their quarterly budget set aside for care management. This funding is pooled across all Clients, allowing us to flexibly deliver the right level of support as your needs change over time. The government also provides additional supplements for Clients with diverse needs to ensure inclusive and responsive care.
Care management helps you get the most out of your aged care services. It includes activities like:
Care Planning - understanding your needs, setting goals, and reviewing care plans and service agreements.
Service Coordination - working with your care team, managing budgets, and supporting smooth transitions between services.
Monitoring and Review - regularly checking in, responding to changes in your health or situation, and evaluating your care.
Support and Education - helping you make informed decisions, navigate the aged care system, and ensuring your voice is heard.
The Australian Government has introduced a new contribution framework for aged care services, aiming to ensure the system remains fair, sustainable, and accessible for all older Australians. Here's what this means for you:
The government will continue to be the main funder of aged care, covering around 89% of the total cost.
If you have the financial means - such as being a self-funded retiree - you may be asked to contribute to the cost of your care. This is determined through an income assessment conducted by Services Australia.
A strong safety net will remain in place to support people with lower incomes, so everyone can continue accessing the care they need.
At BallyCara, we're here to help you understand what these changes may mean for you personally. If you have any questions or would like to discuss your individual situation, our friendly team is always available to assist.
Under the Support at Home program, you'll only be asked to contribute to the services you actually receive. Contributions will be calculated as a set percentage of the price for each type of service - for example, a fee per hour of personal care or per meal delivered. For items charged at cost, like consumables, your contribution will be a percentage of that cost. The government will pay the rest of the cost directly to BallyCara.
The amount you contribute depends on two things: the type of service and your personal circumstances (such as whether you receive the Age Pension or hold a Commonwealth Seniors Health Card). Clinical services like nursing and physiotherapy will be fully funded by the government. There will be modest contributions for services that support independence and higher contributions for everyday living services like cleaning or gardening.
This new approach is different from the previous Home Care Package fees, as it's based on the services you use - not a standard daily fee.
A Single Assessment System now determines eligibility and classification levels, creating a simpler and more consistent approach to accessing aged care services.
The key steps are listed below:
A Single Assessment System now determines eligibility and classification levels, creating a simpler and more consistent approach to accessing aged care services.
The key steps are listed below:
Classification Level | Quarterly Budget | Annual Budget |
|---|---|---|
1 | $2,682.75 | $10,731 |
2 | $4,008.61 | $16,034.45 |
3 | $5,491.43 | $21,965.70 |
4 | $7,424.10 | $29,696.40 |
5 | $9,924.34 | $39,697.40 |
6 | $12,028.58 | $48,114.30 |
7 | $14,537.04 | $58,148.15 |
8 | $19,526.59 | $78,106.35 |
Quarterly Budget | ||
|---|---|---|
1 | $2,682.75 | |
2 | $4,008.61 | |
3 | $5,491.43 | |
4 | $7,424.10 | |
5 | $9,924.34 | |
6 | $12,028.58 | |
7 | $14,537.04 | |
8 | $19,526.59 | |
Annual Budget | ||
|---|---|---|
1 | $10,731 | |
2 | $16,034.45 | |
3 | $21,965.70 | |
4 | $29,696.40 | |
5 | $39,697.40 | |
6 | $48,114.30 | |
7 | $58,148.15 | |
8 | $78,106.35 | |
4 Transitioned Levels | Quarterly Budget | Annual Budget |
|---|---|---|
1 | $2,746.63 | $10,986.50 |
2 | $4,829.86 | $19,319.45 |
3 | $10,513.83 | $42,055.30 |
4 | $15,939.55 | $63,758.20 |
Quarterly Budget | ||
|---|---|---|
1 | $2,746.63 | |
2 | $4,829.86 | |
3 | $10,513.83 | |
4 | $15,939.55 | |
Annual Budget | ||
|---|---|---|
1 | $10,986.50 | |
2 | $19,319.45 | |
3 | $42,055.30 | |
4 | $63,758.20 | |
To view BallyCara's current pricing list click the button below:
16B Oyster Point Esplanade
Scarborough QLD 4020
PO Box 228
Scarborough QLD 4020
Phone: 1300 272 222
Fax: 07 3897 3222
36 Rose Street
Wooloowin QLD 4030
Phone: 1300 272 222
Fax: 07 3897 3266
Shop 4-5
42-48 Bourke Street
Waterford West QLD 4133
Phone: 1300 272 222
Fax: 07 3897 3277
Shop 25-27
57 Station Street
Nerang QLD 4211
Phone: 1300 272 222
Fax: 07 5604 1149
Uni Hill Town Centre Level 1, Suite 106
Janefield Drive
Bundoora VIC 3083
PO Box 2187 Janefield Drive
Bundoora VIC 3083
Phone: 1300 272 222
Fax: 07 3897 3266
16B Oyster Point Esplanade
Scarborough QLD 4020
PO Box 228
Scarborough QLD 4020
Phone: 1300 272 222
Fax: 07 3897 3222
BallyCara acknowledges the Traditional Owners and Custodians of the land on which our residences are located and we pay our respect to their Elders past, present and emerging. We extend that respect to the Traditional Owners across this country where we live, work and play.
Phone: 1300 272 222
Email: info@ballycara.com
Scarborough
Brisbane North
Logan
Gold Coast
Melbourne